Detailed Course Information |
May 17, 2024
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| CGU 133 - Managing Difficult Behavior During Training |
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During the training session you have to know how to deal with each and every learner and how to engage her/him in the discussions and activities. Understanding learners’ personalities is crucial but what is more important is knowing how to deal with difficult personalities, how to resolve conflicts between teams without negative comments or causing tense learning environment. In this workshop you will learn how to manage difficult learners and difficult situations as well. You will learn specific strategies of how to engage those difficult learners to create a positive learning environment.
Learning Outcomes:
By the end of this workshop you will be able to: ·Identify causes of difficult behavior ·Recognize the different types of difficult learners ·Discuss various strategies of managing each type of difficult learners ·Manage stressful situations in training ·Analyze real life cases and evaluate the strategies used to manage that difficult behavior 1.000 Continuing Education Units 1.000 Lecture hours Levels: Continuing Education Schedule Types: Lecture SCE Career Development Department Restrictions: Must be enrolled in one of the following Programs: Managing Difficult Learners Must be enrolled in one of the following Levels: Continuing Education Must be enrolled in one of the following Colleges: School of Continuing Education Must be enrolled in one of the following Departments: SCE Career Development |
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